(hereinafter referred to as “the Policy”) of the First Tech Consulting Services Ltd. (hereinafter referred to as “the Company”)
Last updated of the Policy: Oct 8th, 2022
This Policy describes the Company’s policies and procedures on collecting, using, and disclosing the User’s information when the User uses the Online Service and tells the User about privacy rights and how the law protects the User
The Company uses the User’s Personal Data that was provided by the Users to the Company to provide and improve the Online Service. By using the Online Service, the User agrees to collect and use information following this Policy.
The Policy makes in compliance with PIPEDA and CCPA.1. INTERPRETATION AND DEFINITIONS
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
For the purposes of this Policy:
“The User” means any person who registered an account in the Company’s Website and uses the Company’s Online Service.
“Device” means any device that can access the Website such as a computer, a telephone, or a digital tablet.
“GDPR” means general data protection rules relating to the protection of natural persons about the processing of personal data and rules relating to the free movement of Personal Data.
“Website” means the Company’s website for the User’s mobile devices or computers which can be used through a browser without downloading on the User’s device, under the name (domain) of www.MyRealtyOnline.com and it is not affiliated with any other websites, company, brand, organisation, or similarly named entity resembling it.
“Online Service” means the Company’s products and services that are publicly not available in a full version without creating an account on the Website and buying the subscription plan. Online Service includes the following:
- Possibility for the User to create his/her own web platform, the User has the right to access his/her website as a subdomain of the Website and/or the User may link the website to a custom domain by providing custom domain information on the account;
- The User’s website shows his/her active and sold listings. These listings are pulled from the real estate board using the Real Estate Transaction Standard (hereinafter – RETS), using the User’s credential with the real estate board;
- The User has the right to upload his/her picture and logo which is shown on the User's website. The User has the right to add a description about himself/herself which is displayed on the User's website;
- The User picks a pre-built website design for his/her website on the Website;
- The User has the right to add client testimonials to his/her website;
- The clients on the User's website can search for houses by city, price range and other features.
“Personal Data” means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, location data, an online identifier, etc.
“Processing” means any operation or set of operations that are performed on personal data or sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction
“The Company” means First Tech Consulting Services Ltd and its website www.MyRealtyOnline.com.
"Usage Data” refers to data collected automatically, either generated using the Online Service or from the Online Service infrastructure itself (for example, the duration of a visit, application usage, and numbers of users).2. COLLECTING AND USING THE USER’S PERSONAL DATA
While using the Company’s Website, the Company may ask the User to provide the Company with certain personally identifiable information that can be used to contact or identify the User. Personally, identifiable information may include, but is not limited to:
- email address;
- first and last name of the User;
- country of the User;
- age of the User;
- credit card information, billing address;
- Real Estate Board Login, board id;
- Data from RETS.
Usage Data has collected automatically when using the Website.
Usage Data may include information, type of the Device, pages that the User visits, the time and date of the User’s visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When the User accesses the Website by or through a Device, the Company may collect certain information automatically, including, but not limited to:
- the type of Device that is used;
- Device unique ID;
- Device operation system;
- the type of internet browser that is used;
- unique Device identifiers and other diagnostic data.
The Company allows the User to create an account and log in to use the Online Service through Third-Party Social Media Services, including, but not limited to:
If the User decides to register through or otherwise grant the Company access to a Third-Party Social Media Service, the Company may collect Personal Data that is already associated with Your Third-Party Social Media Service's account, such as the User’s name, email address, activities or contact list associated with that account.
- Cookies or Browser Cookies. A cookie is a small file placed on the User’s Device. You can instruct the browser to refuse all Cookies or to indicate when c Cookie is being sent. However, if the User does not accept Cookies, the User may not be able to use some parts of the Website.
- Flash Cookies. Certain features of the Website may use local stored objects (or Flash Cookies) to collect and store information about the User’s preferences or activity on the Online Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.
- Web Beacon. Certain sections of the Website and the Company’s emails may contain small electronic files known as Web Beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on the User’s personal Devices when the User goes offline, while Session Cookies are deleted as soon as the User closes the web browser.
The Company uses both Session and Persistent Cookies for the purposes set out below:
Type: Session Cookies
Administered by the Company
Purpose: These Cookies are essential for providing the User with services available through the Website and to enable the User to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that the User has asked for cannot be provided, and the Company only use these Cookies to provide the User with those services.
Cookies Policy/Notice Acceptance Cookies
Type: Persistent Cookies
Administered by the Company
Type: Persistent Cookies
Administered by the Company
Purpose: These Cookies allow the Company to remember the choices the User makes when using the Website, such as remembering the User’s login details or language preference. The purpose of these Cookies is to provide the User with a more personal experience and to avoid the User having to re-enter preferences every time the User uses the Website.
The Company may use Personal Data for the following purposes:
To provide and maintain the Website, including monitoring the usage of the Website.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items, or services the User has purchased or of any other contract with the Company through the Website.
To provide the User with news, special offers and general information about other goods, services, and events that the Company offers that are like those that the User has already purchased or enquired about unless the User has opted not to receive such information.
To manage the User’s requests: To attend to and manage the User’s requests to the Company.
For business transfers: the Company may use the User’s information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or another sale or transfer of some or all the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by the Company about the Website users is among the assets transferred.
For other purposes: the Company may use the User’s information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of the Company’s promotional campaigns, and evaluating and improving the Website, products, services, marketing, and the User’s experience.
The Company may share the User’s Personal Data in the following situations:
- With service providers: the Company has the right to share the User’s Personal with service providers to monitor and analyse the use of the Application, and to contact the User.
- For business transfers: the Company may share or transfer the User’s Personal Data in connection with, or during negotiations of, any merger, sale of the Company assets, financing, or acquisition of all or a portion of the Company’s business to another company.
- With business partners: the Company has the right to share the User’s Personal Data with business partners to offer the User certain products, services, or promotions.
- With the User’s Consent: the Company has the right to disclose the User’s personal information for any other purpose with the User’s consent.
The Company will retain and use the User’s Personal Data to the extent necessary to comply with the Company’s legal obligations (for example, if we are required to retain the User’s Personal Data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this Personal Data is used to strengthen the security or to improve the functionality of the Website, or the Company are legally obligated to retain this data for longer periods.8. TRANSFER OF THE USER’S PERSONAL DATA
The User’s information, including Personal Data, processing by the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of the User’s state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of the User’s jurisdiction.
Under certain circumstances, the Company may be required to disclose the User’s Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose the User’s Personal Data in the good faith belief that such action is necessary to:
- Comply with legal obligations.
- Protect and defend the rights or property of the Company.
- Prevent or investigate possible wrongdoing in connection with the Website.
- Protect the personal safety of the User of the Online Service or the public.
- Protect against legal liability.
The Company’s Website does not address anyone under the age of 18. The Company do not knowingly collect personally identifiable information from anyone under the age of 18. If the User is a parent or guardian and is aware that the child has provided the Company with Personal Data, please contact us.
If the Company becomes aware that the Company has collected Personal Data from anyone under the age of 18 without verification of parental consent, the Company takes steps to remove that Personal Data from the Company's servers or/and any storage used by the Company.
If the Company needs to rely on consent as a legal basis for processing the User’s information and the User’s country requires consent from a parent, the Company may require the User’s parent’s consent before the Company collect and use that information.11. SECURITY OF THE USER’S PERSONAL DATA
The Company takes all reasonable steps to protect information that is received from the User from accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. The Company has put in place appropriate physical, technical and administrative measures to safeguard and secure the User’s information, and the Company make use of privacy-enhancing technologies such as encryption. If you have any questions about the security of your personal information, you can contact us VIA email: support@MyRealtyOnline.com12. LINKS TO OTHER WEBSITES
The Company may update the Policy from time to time. The Company will notify the User of any changes by posting the new Policy on this page.
The Company has the right to update the Policy. The Company will let the User know via updating the “Last Updated” date at the top of this Policy.
Businesses must follow the 10 fair information principles to protect personal information, which is set out in Schedule 1 of PIPEDA.
By following these principles, the Company contributes to building trust in business and in the digital economy.
The principles are accountability; identifying purposes; consent; limiting collection; limiting use; disclosure, and retention; accuracy; safeguards; openness; individual access; challenging compliance.15. INFORMATION FOR CALIFORNIA RESIDENTS
This section provides additional disclosures required by the California Consumer Privacy Act (or “CCPA”).
Please see Chart “Categories of personal information we collect” below in this Policy for a list of the personal information the Company has the right to collect about California consumers in the last 12 (twelve) months, along with the Company's business and commercial purposes and categories of third parties with whom this information may be shared. For more details about the personal information the Company collect, including the categories of sources, please see the “Collecting and using Personal Data”.
Categories of personal information we collect
Internet or other electronic network activity, such as browsing behaviour and information about the User’s usage and interactions with the Company’s Website.
Parties with whom the information may be shared
The third parties that provide services to the Company, such as those that assist us with customer support, subscription and order fulfilment, advertising measurement, communications and surveys, data analytics, fraud prevention, cloud storage, bug fix management and logging, and payment processing. The Company’s advertisers and marketing partners, such as partners that help determine the popularity of the content, deliver advertising and content targeted to the User’s interests and assist in better understanding the Use’s online activity.
Subject to certain limitations and exceptions, the CCPA provides California Users with the right to request to know more details about the categories and specific pieces of personal information, to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exerising these rights.
The Company do not “sell” the personal information we collect (and will not sell it in the future without providing a right to opt out). The Company does allow our advertising partners to collect certain device identifiers and electronic network activity via the Company’s Online Service to show ads that are targeted to the User’s interests on other platforms. To opt out, the User can adjust his/her mobile device settings to limit ad trackng via the Website.
California Users may make a rights request by emailing us at support@MyRealtyOnline.com. The Company will verify the User’s request by asking the User to provide information that matches the information the Company has on file about the User. The User can also designate an authorized agent to exercise these rights on their behalf. Authorized agents should submit requests through the same channels, but the Company will require proof that the person is authorized to act on the Client’s behalf and may also still ask the User to verify his/her identity with the Company directly.
If you have an unresolved privacy or data use concern that the Company has not addressed satisfactorily, please contact us via email at support@MyRealtyOnline.com.17. CONTACTS
If you have any questions about this Policy, you can contact us:
- by email: support@MyRealtyOnline.com.